We help you play responsibly
We want our players to have fun while gaming at Betsson, so we encourage you to gamble responsibly at all times. Gambling should be fun. Borrowing money to play, spending more than you can afford or using money set aside for other purposes is unwise and can lead to significant problems for yourself and others around you. The Betsson team wants players to be safe with their gaming and wise with the way they play.
We help you set the limits!
You can set daily, weekly or monthly limits on how much you can deposit to your account from your card either by visiting the “Responsible Gambling” area of “My Account”, by clicking here or by contacting Customer Care. Simply email firstname.lastname@example.org, or call +356 22603000. We are available 24 hours a day, 7 days a week.
Why not take our self test to find out if you play too much? Self Assessment Test (Ferris&Wynne)
Do you need to cool off?
Should you think that you need a break from gambling, we are ready to help you into a cooling off period, specifying for how long you wish for your account to be closed. You can choose any period of time up to a maximum of six months. If you think that you have a problem, our support team can also give you advice on where to turn for professional help.
Maybe you have been playing for too long and/or have a strong desire to play some more. For this reason Betsson offers you the possibility to block your account for periods between 24 hours and 6 months. Once your account has been blocked, it cannot be opened again until the period is over.
If you are considering self-exclusion, you may wish to register with GAMSTOP. GAMSTOP is a free service that enables you to selfexclude from all online gambling companies licensed in Great Britain. To find out more and to sign up with GAMSTOP please visit www.gamstop.co.uk.
The exclusion on Gamstop may not have registered with us as this only happens when you log into your account. If you do not receive marketing, please contact us and we will log this in your account.
Are you worried about your children?
Are you worried about your children having access to this site? If you as an adult share your computer with under-aged persons, always make sure that access to usernames, passwords, and banking-details is prevented. There is also software you can use for this purpose. Two examples are: NetNanny and Cyber Patrol. If you need additional help you can always e-mail us at email@example.com
It is illegal for anyone under the age of 18 to open an account and/or to gamble with Betsson. The Company reserves the right to request proof of age from any customer and may suspend an account until adequate verification is received.
Are you worried about your friends?
Are you worried that a close friend or relative might have a gambling problem? Please contact our support department. They can help set both you and the person you are worried about on the right track.
Here you will find contact information to organisations that can help gamblers, people with a gambling addiction, and their family and friends.
Helpline: (+44) 808 802 0133
Phone: (+44) 20 7378 5200
Fax: (+44) 20 7378 5237
Web: www.gordonmoody.org.uk / www.gamblingtherapy.org
E-mail:firstname.lastname@example.org / email@example.com
Phone: (+44) 1384 241292
GA Gamblers Anonymous
Phone: (+44) 20 7384 3040
Phone: (+44) 870 050 8880
Phone: (+44) 0800 138 6518
If you are a resident of Sweden and experiencing any potential gambling issues, you can always reach out to Stödlinjen for consultation, an independent and a third party helpline:
Telephone: 020-81 91 00 weekdays 09.00-21.00 for players and relatives. You can also access the support line through chat, sms or email via the web page above
To access the national self-exclusion tool (Spelpaus) supported by the Swedish Gambling Authority, click here. This tool is an easy way to self-exclude yourself from all licensed gambling websites in Sweden.